Job Description
Dee Wardrop Speech Pathology Services – Northcote VIC
Do you enjoy creating a warm, welcoming environment and thrive in a busy, supportive workplace?
We are seeking a front of house receptionist to join our admin team and provide our new clients with compassionate, high-level customer care.
If you love being part of a team, and are organised, efficient and take pride in making every client feel comfortable and valued, this could be the role for you!
About Us
Dee Wardrop Speech Pathology (DWSP) is a well-established and highly regarded private therapy practice supporting children, adults and families since ****.
We are seeking a friendly, organised and proactive full-time Receptionist to join our welcoming administration team.
The role is based across our Northcote and Coburg clinics.
This is a wide-ranging and people-focused role, ideal for someone who enjoys working in a busy healthcare environment and being the first point of contact for clients and families.
About the Role
As a key member of our front-of-house team, your responsibilities will include:
Welcoming clients and families with warmth and professionalism
Answering phones and responding to enquiries
Scheduling and managing appointments for clinicians
Processing payments and maintaining accurate client records
Liaising with clinicians and supporting daily clinic operations




General administrative duties to ensure smooth practice flow
Full time position, including fortnightly evening or Saturday on a rotating roster
This role is based across our Northcote and Coburg locations, so flexibility to work at both sites is essential.
About You
We are looking for someone who:
Has excellent communication and interpersonal skills
Is highly organised with strong attention to detail
Can multitask and remain calm in a busy environment
Enjoys working as part of a collaborative team
Demonstrates a positive, friendly and professional attitude
Is tech savvy and comfortable using different email and customer management software systems
Has previous reception, administration or customer service experience (healthcare experience highly regarded but not essential)
Why Join Us?
Supportive, friendly and inclusive team culture
Well-established practice with a strong reputation
Variety in your working week
Opportunity to make a real difference to children and families
Ongoing training and support
Convenient inner-north Melbourne locations (well located to coffee and public transport)
Applications
Applications close Wednesday 14 October 5pm.
Interviews may be offered as applications are received.
For queries regarding the position, please contact Danielle (Practice Manager) on *********

📌 Reception & Customer Service (Melbourne)
🏢 Dee Wardrop Speech Pathology Services
📍 Melbourne