We are seeking an experienced and dependable Administration & Service Coordinator to join our growing, commercial business.
This hands-on and varied role will see you coordinate jobs, communicate with customers and help keep our daily operations running smoothly.
Key responsibilities
Manage inboxes and respond to customer enquiries and work requests
Enter jobs into our job-management system accurately
Schedule appointments, recurring maintenance and urgent call-outs
Liaise with customers, technicians, suppliers and contractors
Review and organise technicians' reports, receipts, photos and completion notes
Prepare reports and upload documents to customer portals
Enter supplier invoices and allocate costs to the correct jobs
Reconcile supplier invoices and monthly statements
Review weekly timesheets and follow up missing information




Provide general administrative support to management and the technicians
About you
You will ideally have:
Experience in administration, scheduling, service coordination or customer service
Strong organisational and time-management skills
Excellent attention to detail and accurate data-entry skills
Professional written and verbal communication
Confidence dealing with customers, suppliers and technicians
Experience with job-management or scheduling software
Positive knowledge of Microsoft Outlook, Word and Excel
The ability to work independently and manage changing priorities
A positive attitude and willingness to learn
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📌 Administration Assistant (Melbourne)
🏢 Clean Air Filtration
📍 Melbourne