Job Description
BOQ Group is seeking a senior Customer Experience Designer to lead research, journey design and HCD across our physical and digital channels.
You will translate customer insights into end‐to‐end experiences, facilitate workshops, and influence strategic decisions with senior stakeholders.
You will work across BOQ Group brands to shape future‐state experiences, balancing customer needs with business value, regulatory considerations and operational feasibility.
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📌 Senior Customer Experience Architect (New South Wales)
🏢 Boq Group
📍 New South Wales
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