A leading WA residential builder is looking for a Service Consultant with reception and customer-support duties to join their busy service & maintenance team. If you’ve worked in insurance, real estate, building suppliers or any client-facing role, this is a outstanding chance to step into residential construction and grow your career.
You’ll support homeowners, coordinate maintenance tasks, manage front-desk enquiries, and learn the full residential process — perfect for someone wanting to become a well-rounded all-rounder in the industry.
Key Responsibilities
Maintenance coordination — organise remediation tasks and keep workflows moving
Reception duties — greet visitors, manage calls, inbox triage, booking appointments
Homeowner support — manage enquiries and provide explicit progress updates
Inspections & trade works — arrange inspections, emergency attendance and trade bookings
Team & trade liaison — work with supervisors, internal teams and trade partners
Record keeping — upload invoices, quotes and reports accurately
Action tracking — monitor outstanding items and escalate complex matters
General service admin — phone/email enquiries, documentation, follow-ups
What You’ll Bring
Experience in customer service, reception or client liaison
Background in insurance, real estate, building suppliers or residential construction
Robust communication and problem-solving skills
High attention to detail and solid computer literacy
Ability to juggle multiple priorities with ease
Friendly, proactive and team-focused approach
Benefits
Salary up to $75k + super
Supportive, collaborative team
Ongoing skills-based training — both in-house and on-site
Clear pathway to grow into service, admin, client liaison or construction support roles
📌 Service Consultant / Reception Residential Construction Perth
🏢 Design And Build Recruitment
📍 Perth
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