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Benefits
Flexible salary packaging options, including novated leasing for new and used vehicles
Benefits@Serco, which includes a excellent range of career support programs, wellbeing packages and financial benefits, available through us and our selected partners, including access to Fitness Passport
Generous employee referral program
Make an impact at Serco
As a Sentence Administration Officer, you'll provide administration and records management services relating to the detention and release of inmates at Clarence Correctional Centre.
Working as part of the Sentence Management team and reporting to the Sentence Administration Manager, you'll process legal and court documentation, maintain accurate inmate records and liaise with courts, government agencies and teams across the Centre.
Accuracy and attention to detail are essential in this role, as the information you manage directly supports lawful detention, court appearances, releases and inmate movements.
About Clarence Correctional Centre
Opened in mid-****, this 1,700-bed state-of-the-art facility is the largest correctional centre in Australia.
Located on the beautiful NSW North Coast, approximately 6 hours' drive from Sydney and 3.5 hours from Brisbane, our region offers rainforests, epic headlands, sand dunes and some of Australia's best beaches, together with vibrant multicultural cafés, restaurants and welcoming community towns.
As a Sentence Administration Officer, you'll make a positive impact by:




Processing and interpreting legal and court orders relating to the detention of inmates
Maintaining accurate inmate information and records within OIMS
Preparing documentation and arrangements for inmate releases and court appearances
Liaising with courts to confirm outcomes and ensure information is accurately recorded
Facilitating bail processes and processing applications relating to bail, appeals and other legal matters
Liaising with government agencies and internal teams regarding inmate information
Maintaining registers and records in line with legislative, State and contractual requirements
Supporting inmate transfers and movements where required
Providing accurate information and advice on Sentence Administration matters while maintaining confidentiality
Serco is a place for you
You're an organised and detail-focused administrator who understands the importance of getting things right.
You're comfortable managing sensitive information, working to competing deadlines and communicating with a range of internal and external stakeholders.
You'll bring a professional and collaborative approach, strong attention to detail and the ability to work effectively in a busy, regulated environment.
To Be Successful In This Role, You'll Have
Certificate III in Business Administration, be working towards the qualification,



or have relevant industry experience in a similar role
Experience providing administration support in a senior administration role
Experience in accurate data entry and data management
Ability to work effectively in a high-pressure environment with competing deadlines
Strong Microsoft Office skills
Excellent attention to detail and an understanding of the importance of process compliance
Strong written and verbal communication skills
Ability to build effective relationships with internal and external stakeholders
Ability to handle sensitive information and maintain strict confidentiality
Experience within Sentence Administration and knowledge of relevant NSW legislation will be highly regarded
Please Note
This position carries trust and responsibility.
To support this, a comprehensive probity assessment, including a National Police Check and employee authorisation and clearance by Corrective Services NSW, forms part of the selection process.
Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQIA+, veterans and people with disability.
By joining Serco, you'll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.
Impact a better future at Serco
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📌 Sentence Administration Officer (New South Wales)
🏢 Serco
📍 New South Wales