Job Description
BYD Australia is seeking a Customer Experience Representative to be the first point of contact for our customers, responding to inquiries, resolving issues, and ensuring a positive experience at every interaction. This role is based in our VIC Mulgrave Office and requires five days onsite.
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You will handle inquiries across phone, chat, email, and social channels, create tickets, follow through to resolution, and protect customer information while upholding BYD's standards.
📌 Automotive Customer Experience Specialist (Melbourne)
🏢 BYD AUSTRALIA AND NEW ZEALAND
📍 Melbourne
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