As the first point of contact for our customers, you will play a key role in providing excellent customer service and ensuring the smooth day-to-day operation of our office. You will be working on a part-time basis, 9:00am to 3:00pm, 4 days per week Mon-Thu.
Key responsibilities
Answering and directing incoming phone calls
Greeting customers and visitors
Scheduling and booking appointments/jobs
Processing payments and issuing receipts
Responding to email enquiries
Maintaining customer records and job information
General administrative and reception duties
Assisting the team with day-to-day office tasks
About you
Friendly, organised and reliable
Strong organisational and time management abilities
Skilled phone manner
Ability to multitask in a busy setting
A positive attitude and willingness to assist wherever needed
Previous reception, administration, or customer service experience preferred
Friendly and supportive team setting
Variety in your day-to-day work
Opportunity to be part of a growing local business
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