Audio Visual Officer | AV & Video ConferencingSupport reliable audio visual and video conferencing services across a complex government environment, managing meeting spaces, resolving AV incidents and coordinating vendor support.
This role is onsite in Canberra.LocationACTWork ArrangementOnsiteContract DurationASAP to 30 June ****, with up to two 12-month extensionsSecurity Clearance RequirementCurrent NV1 clearanceClosing Date1 October ****, 11:59pm Canberra timeEssential TasksManage AV equipment and meeting spaces to ensure reliable meeting and presentation services.Configure rooms and provide AV and video conferencing support for meetings and events.Triage, prioritise and resolve AV requests and technical incidents through ServiceNow and other channels.Coordinate external AV vendors for specialist support and escalated technical issues.Key CriteriaDemonstrated AV and video conferencing support experience in corporate or government environments.Strong troubleshooting capability across AV systems and collaboration technologies.Robust communication, stakeholder engagement and customer service skills.Ability to manage competing priorities, work collaboratively and deliver under pressure.
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