Job Description
Senior Specialist, Partner Program & Capabilities
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Purpose & Overall Relevance for the Organisation:
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The Senior Specialist, Partner Program & Capabilities is responsible for driving profitable growth, brand share and net sales across the Pacific Marketplace channel, with a primary focus on The Iconic. The role also supports the Manager, eCommerce Capabilities & Partner Program on capability initiatives and implementations.
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The role owns the day-to-day commercial and operational execution of marketplace accounts, including trade, product cataloguing, inventory, integrations and partner-specific processes, while identifying opportunities to improve performance, scalability and the consumer experience.
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Working closely with Digital Partner Commerce, Brand, Buying, Merchandising, Operations, Supply Chain, Finance and IT, the role ensures marketplace operations run seamlessly, and adidas eCommerce standards are consistently delivered.
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The role also identifies and resolves technical, system and operational issues, partnering with local and global teams to continuously improve the tools, systems and processes supporting marketplace operations.
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Key Responsibilities:
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Own the day-to-day commercial trade of adidas Marketplace accounts, with a primary focus on The Iconic.
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Support the ongoing management and operational readiness of future marketplace partners as the Partner Program portfolio expands.
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Support the Manager, eCommerce Capabilities & Partner Program in delivering marketplace forecasted sales, demand and P&L; targets as well as capabilities topics & implementations
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Monitor and influence key marketplace performance KPIs, including sales, conversion, availability, fulfilment,



returns and customer experience.
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Oversee marketplace product range + cataloguing, including product titles, imagery, product attributes and onsite content, ensuring accuracy and strong digital presentation.
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Partner with Brand Marketing to coordinate and optimise marketplace marketing activity and spend, ensuring investment supports commercial and brand objectives.
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Oversee product, inventory and order feeds between adidas internal systems, middleware providers and marketplace partners, proactively identifying and resolving issues.
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Support partner onboarding, system integrations and operational readiness for new marketplace platforms.
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KPIs:
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Monthly/yearly net sales + demand targets
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Platform operation excellence and SLA adherence
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Process improvement and automation outcomes
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Key Relationships:
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Brand/Digital Marketing, Digital Partner Commerce, Global and Regional adidas Digital Product, Commercial and Operations teams
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Knowledge, Skills & Abilities:
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Strong computer literacy, with the ability to work across multiple systems and applications simultaneously and accurately reconcile information between systems.
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Understanding of eCommerce systems, platforms and the broader digital commerce technology landscape.
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Experience with content management systems and digital product/catalogue management.
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Familiarity with middleware platforms, system integrations and API connectivity is preferred.
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Robust analytical and problem-solving skills, with the ability to identify data discrepancies, operational issues and root causes.
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Strong organisational, multitasking and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
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Strong interpersonal and stakeholder management skills, with the ability to build effective relationships across cross-functional and external partner teams.
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Proficiency in Microsoft Office, particularly Excel.
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Requisite Education and Experience / Minimum Qualifications:
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University degree preferred, ideally in eCommerce, Digital, Business, Marketing or a related discipline.
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Experience in eCommerce, marketplace, digital wholesale, sales or account management.
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Experience working with digital marketplaces or retailer platforms is preferred.
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Experience managing digital content, product catalogues and/or master data.
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Understanding of the local eCommerce and digital marketplace landscape.
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Understanding of key digital commerce performance metrics across the consumer journey, including conversion, click-through rate, traffic, availability and sales.
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Understanding of key retailer and marketplace financial metrics, including sales, inventory, margin, returns and
settlement/reconciliation.
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Strong communication, negotiation, influencing and stakeholder management capabilities.
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Demonstrated analytical and planning skills, with the ability to translate data into actionable commercial and operational improvements.
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📌 Senior Specialist, Partner Program & Capabilities (Melbourne)
🏢 Adidas
📍 Melbourne