Job Description
Experienced Disability Support Worker - Complex Supports
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Angels on Duty is seeking experienced Disability Support Workers to support participants with a range of complex physical, intellectual, behavioural, communication and psychosocial support needs across Ipswich, Walloon, South Brisbane Suburbs, Logan and surrounding areas.
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Our participants require highly individualised support, including 24/7 care, community access, behavioural support, personal care and assistance with complex daily living needs.
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Successful applicants will be confident working both independently and as part of a multidisciplinary team while maintaining a strong focus on participant safety, dignity, choice and quality of life.
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About the Role
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Angels on Duty is seeking experienced Disability Support Workers to support participants with a range of complex physical, intellectual, behavioural, communication and psychosocial support needs across Ipswich, Walloon, South Brisbane Suburbs, Logan and surrounding areas.
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Our participants require highly individualised support, including 24/7 care, community access, behavioural support, personal care and assistance with complex daily living needs.
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Experience Required
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Applicants should have demonstrated experience supporting adults with one or more of the following:
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Intellectual disabilities and cognitive impairments
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Non-verbal or limited verbal communication
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Complex behavioural support needs
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Behaviours of concern and behaviour escalation
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Sensory processing difficulties and environmental triggers
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Mental health and psychosocial disabilities
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High-intensity support needs
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Complex personal care requirements
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Participants requiring continuous supervision and active support
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Clinical and Complex Care Experience (Highly Desirable)
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Experience supporting participants with:
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PEG feeding
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Medication administration
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Bowel care and continence management
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Stoma care
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Catheter care
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Hoisting and manual handling
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Epilepsy and seizure management
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Dysphagia and mealtime management plans
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Positive Behaviour Support Plans (PBSPs)
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Restrictive practice frameworks
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Role Expectations
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Provide secure, structured, and person-centred support both within the home and community environments.
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Support participants requiring 24/7 supervision and assistance with daily living activities.
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Facilitate meaningful community access while promoting independence, inclusion, and social engagement.
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Implement Positive Behaviour Support strategies and de-escalation techniques during challenging situations.
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Interpret non-verbal communication, behavioural cues, and sensory triggers to support participant needs effectively.
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Conduct dynamic risk assessments and make sound decisions within changing environments.
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Maintain continuous supervision where required due to the participant's vulnerability and inability to seek assistance independently.
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Support emotional regulation, routines, motivation, and skill development.
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Follow support plans, Behaviour Support Plans, risk assessments, and safeguarding requirements at all times.
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Complete detailed progress notes, behavioural observations, incident reports, and communication records.
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Independent Community Support Skills
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Successful applicants will demonstrate experience working independently in community settings, including:
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Decision-making without direct supervision
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Rapid risk assessment and problem-solving
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Behaviour de-escalation and crisis response
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Managing behaviour escalation in public settings
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Identifying and responding to sensory triggers
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Safe withdrawal from environments when required
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Maintaining participant safety whilst promoting community participation
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Professional Judgement & Accountability
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We are looking for workers who can confidently:
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Adjust activities and support strategies based on participant presentation and behaviours
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Recognise when a situation or environment is becoming unsafe
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Leave unsafe environments immediately when required to protect the participant and others
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Communicate effectively with families, coordinators, allied health professionals and management
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Follow Behaviour Support Plans and risk management strategies precisely
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Maintain professional boundaries and duty of care at all times
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Exercise sound judgement whilst working independently
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What We Are Looking For
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The ideal candidate will be:
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Patient, resilient and adaptable
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Highly observant and proactive
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Calm under pressure
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Experienced supporting participants with complex and multiple disabilities
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Confident working independently within the community
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Committed to delivering high-quality, person-centred support
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Passionate about improving participant outcomes and quality of life
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This role is best suited to experienced support workers who have a strong understanding of complex disabilities, behaviour support, community access, and high-intensity support needs, and who are confident providing consistent, safe and responsive support across a variety of environments.

📌 Experienced Disability Support Worker - Complex Supports (Queensland)
🏢 Angels on Duty
📍 Queensland