Job Description
Technical Services Manager (Nairobi, Kenya)
Job Description
The Technical Service Manager take responsibility for the commercialization of our ingredients towards successful launches of our customers. Focusing on the key account customers of the region by building up strong relationship and technical knowledge. Close collaboration with developers and sales to bring the prototype into the market.
Responsibilities
Actively support our commercial expansion strategy in Africa
Customer advice on application & production technology
On-site support during trial and first prodcution
Consultant for our customers and sales team in relation to all technical questions
Establish and develop long-term customer relationships
Support the customer in terms of complaints and challenges
Continuous alignment with and support to local sales team
The Candidate
Degree in beverage/food technology or
Professional experience as technical expert or as production consultant in the food and beverage industry
Deep technical understanding and basic knowledge of business administration
Excellent English skills required
Ownership, enthusiasm and ability to work under pressure
Team spirit, strong communication and doer mentality
Strong customer and service orientation and technology skills
Structured and self-dependent working style
Adaptable and willingness to travel regularly within African continent
#IncludingYou
Diversity, equity,



inclusion and belonging are cornerstones of ADM's efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.
For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Culture, Engagement & Inclusion | ADM.
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We're a global leader in human and animal nutrition and the world's premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at .
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