Love hospitality?
Obsessed with customer growth?
Get excited by turning insights into sales?
At Nando's, we're on a mission to grow our customer base, increase transactions and drive revenue across Australia and New Zealand.
We're looking for a Growth Marketing Specialist to help make that happen.Reporting to the Head of Growth Marketing, you'll play a key role in delivering customer growth initiatives that drive commercial performance across ANZ.
With a strong focus on off-premise channels, including delivery, takeaway and third-party aggregators, you'll lead the execution of promotional campaigns, value-driving offers, customer growth programs and national marketing initiatives.We are looking for someone who takes initiative, backs themself, and gets excited about helping more customers choose Nando's, more often.What You'll Love at Nando'sFree Nando's: Meals on us when you work, plus perks for friends and familyHybrid Life: Split your time between our state of the art Richmond Restaurant Support office (3 days), overlooking the Yarra River, and working from home (2 days)Growth Impact: Own initiatives that directly influence sales, transactions and customer growth across ANZLearn & Experiment: Lead test-and-learn programs that shape future customer growth strategiesBe You: Bring your whole self to a values-led, inclusive family that genuinely caresWork + Play: Epic team events, legendary company gatherings and plenty of funWellness Support: Access resources for mental health, fitness, nutrition and financial wellbeingDo Valuable: Be part of a business committed to social impact, sustainability and changing lives togetherWhat You'll Be DoingResponsibility of customer growth initiatives that drive sales,



transactions and revenue growth across ANZ.Accountability for delivery and aggregator marketing activity, including Sponsored Listings, promotional opportunities and partner growth programsExecute compelling offer strategies, bundles, value propositions and promotional mechanicsSupport the rollout and execution of national marketing campaigns across customer touchpointsManage customer communications across owned, earned and partner channelsAnalyse campaign performance, customer behaviour and commercial outcomes to identify opportunities for optimisationLeading test-and-learn programs to improve customer acquisition, frequency and revenueMonitor delivery and aggregator channel performance against agreed targetsSupport relationships with delivery partners, agencies and external stakeholdersPartner closely with Marketing, Digital, Commercial and Finance teams to unlock growth opportunitiesSupport Local Area Marketing (LAM) initiatives where required to drive local restaurant performanceMonitor competitor activity and consumer trends to inform growth strategiesExecute activity within agreed budgets and timelinesWho You AreYou're a commercially minded marketer who loves understanding what drives customer behaviour and turning insights into action.
You're equally comfortable analysing performance,



rolling up your sleeves to get things done, and spotting opportunities others might miss.You're at that stage in your career, typically with around 3-5 years of relevant experience, where you're confident leading workstreams and driving outcomes independently, but still hungry to learn, grow and stretch yourself.You'll bring:Experience in growth marketing, digital marketing, customer marketing, media or commercial marketing rolesExperience working with third-party delivery platforms or aggregators highly regardedHospitality, QSR, retail, agency or media experience preferredStrong campaign execution and project management skillsAbility to analyse data, identify trends and translate insights into actionStrong stakeholder management and communication skillsA curious mindset with a passion for testing, learning and continuous improvementExcellent attention to detail and organisational skillsConfidence managing multiple priorities in a fast-paced environmentA genuine passion for hospitality and creating great customer experiencesA proactive, can-do attitude with the energy to make things happenSomeone who says "what if?
" and "why not?
" rather than waiting to be askedConfidence owning your space, taking accountability and driving outcomesA solutions-focused mindset that brings ideas and recommendations, not just problemsReady to Fire It Up?
If you're commercially minded, love hospitality, get energy from turning ideas into results, and are excited by the opportunity to shape and grow a newly created role at Nando's, we'd love to hear from you.Only applicants with the right to work in Australia will be considered.
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📌 Growth Marketing Specialist (Melbourne)
🏢 Nando's Australia & New Zealand
📍 Melbourne