The Department of Customer Service in NSW Fair Trading seeks a Customer Resolution Officer to manage complex customer complaints with professionalism, empathy and sound judgement.
This ongoing full time role is based on a hybrid basis in Parramatta (office attendance 2–3 days per week) and offers a base salary of $102,936–$113,579 per annum plus superannuation.
You will apply dispute resolution principles and legislative frameworks to support fair, timely outcomes for consumers and businesses.
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📌 Hybrid Customer Resolution Specialist – Strata & Property Sydney
🏢 Department of Customer Service
📍 Sydney
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