Job Description
Are you passionate about delivering exceptional patient care and building long-term relationships based on empathy, respect, and trust?
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At Oasis Smiles Dental, our mission is to consistently provide an exceptional experience for our patients by treating them as individuals and offering personalised, comprehensive care of the highest quality - all in a gentle, supportive environment.
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We are seeking a warm, capable All-Rounder who thrives in a fast-paced environment and holds themselves to high standards in both clinical and administrative tasks.
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What We're Looking For?
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A kind, considerate communicator who values teamwork
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Someone with a caring, empathetic nature who enjoys helping others
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A quick learner - whether you're new to the role or have experience in the dental industry
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A reliable team member who takes initiative and solves problems
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A positive attitude and strong work ethic
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A friendly, professional manner with excellent interpersonal skills
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Someone who thrives under pressure and adapts easily in a busy clinical setting
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Key Responsibilities
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Welcome patients and provide a warm, professional first point of contact
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Greet patients, handle scheduling, and manage appointment bookings
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Coordinate with dental assistants and clinicians to ensure smooth daily operations
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Answer phone calls, respond to patient enquiries
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Assist with billing, claims,



and general administrative tasks
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Maintain a clean, organised, and welcoming setting
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Maintain accurate patient records and documentation
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Support the clinical team with room preparation, chairside assisting and sterilisation when required
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Assist with the smooth flow of patients between reception and the surgery
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Help maintain an organised, efficient and welcoming practice environment
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Support the dentist chairside during procedures when required
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Prepare treatment rooms and sterilise instruments when required
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Requirements
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Willingness to learn both chairside assisting and front office duties
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Strong multitasking and organisational skills
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Excellent verbal and written communication
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A strong sense of responsibility and initiative
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Commitment to professional development and ongoing learning
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Ability to work effectively in a team-oriented practice
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Why Join Oasis Smiles Dental?
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Be part of a supportive, values-driven team that genuinely cares
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A culture that values technical excellence and compassionate care
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A practice that supports your growth through ongoing development
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This is a casual position with the opportunity for regular shifts based on practice requirements. Rosters are generally provided 2-4 weeks in advance where possible.
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A modern, busy practice where your contribution makes a real difference
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📌 Front Office Coordinator & Dental Assistant (West Tamworth)
🏢 Oasis Smiles Dental
📍 West Tamworth