Job Description
The Operations Support Officer provides day-to-day operational and administrative support to the COO and broader operations team, ensuring the smooth and effective running of depot activities, fleet coordination, and service delivery.
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Key Responsibilities
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Assist the COO with daily operational tasks and coordination across depots
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Support scheduling, rostering, and allocation of drivers and vehicles
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Monitor and follow up on operational issues, delays, and service disruptions
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Liaise with drivers, workshop staff, and control centre to ensure clear communication
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Assist in maintaining compliance with company policies, HSE requirements, and audit processes
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Coordinate documentation including reports, checklists, and operational records
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Support incident reporting and ensure records are completed accurately and on time
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Track and follow up outstanding actions from audits, inspections, and meetings
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Assist with fleet management tasks including vehicle availability, servicing schedules, and defect reporting
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Provide general administrative support to the operations team
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Key Skills & Experience
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Experience in transport,
logistics, or depot operations (preferred)
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Strong organisational and multitasking skills
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Ability to communicate effectively with drivers, supervisors, and management
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Good problem-solving skills and ability to work under pressure
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Competent in Microsoft Office and operational systems
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Understanding of compliance and safety requirements (desirable)
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Key Attributes
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Proactive and reliable
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Strong attention to detail
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Team-oriented with a willingness to assist across all areas
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Able to take direction while also showing initiative
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Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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How many years' experience do you have as an Operations Support Officer?
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Do you have experience working with logistics, freight & delivery services?
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Do you have a current Australian driver's licence?
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Do you have a current Police Check (National Police Certificate) for employment?
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📌 Operations Support Officer (Perth)
🏢 Australian Transit Group
📍 Perth
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