We're looking for an
Administration Officer
to join our
Immanuel Gardens
Aged Care
team and provide day-to-day administrative and customer service support.
Location: Buderim QLD
Employment Type: Casual Position
Remuneration: $***** ph (includes 25% casual loading) + Super + Salary Packaging + Access to staff discounts & benefits
You'll work closely with the service manager, clinical teams, residents, families and other stakeholders, helping the service run smoothly and ensuring people receive a friendly and professional experience.
What You'll Be Doing
Welcome residents, families, visitors and contractors and provide friendly reception support
Answer, triage and direct phone, email and in-person enquiries
Respond to routine enquiries and refer more complex matters to the appropriate team member
Record messages, enquiries and follow-up actions accurately
Manage visitor sign-in and site requirements
Assist with admission and enquiry administrationComplete filing, data entry, document preparation and mail distribution
Support petty cash, banking and invoice processing
Assist with resident appointments, vehicle and shared-space bookings
Maintain office supplies and stationery
Assist with service communications, newsletters and notices
Provide other general administrative support as required.
You'll be someone who enjoys helping people, stays organised and can confidently manage a busy reception environment.
What You'll Bring




Strong customer service and administration experience
Excellent attention to detail
Strong verbal and written communication skills
Good organisational and time management skills
Ability to manage multiple priorities and deadlines
Confidence working independently and as part of a team
Moderate computer skills, including Microsoft Office, CRM and database systems
Ability to quickly learn and understand the requirements of the aged care setting
Current Police Check or NDIS Worker Screening Clearance, as required.
Why You'll Love Working With Us
Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
Discounts: on Health Cover, Energy, Appliances, Holidays, and more.
Employee Assistance Program for wellbeing support.
Fitness Passport: Stay active with discounted gym memberships for you and your family.
Ongoing Training & Development opportunities to grow your career
Lutheran Services is a
not-for-profit organisation
, providing exceptional care and support to communities across Queensland for the
past 90 years
. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support.
Immanuel Gardens Aged Care service in
Buderim
is community focused and committed to providing compassionate and high- quality care to our residents.
#J-*****-Ljbffr

📌 Administration Officer - Reception (Melbourne)
🏢 Lutheran Services Australia
📍 Melbourne