Luxury Aftersales Client Concierge (Melbourne)

Luxury Aftersales Client Concierge (Melbourne)

30 Sep
|
Richemont
|
Melbourne

30 Sep

Richemont

Melbourne

Job Description
Richemont is seeking a Client Service Associate for a luxury retail setting. You will be the face of the Maison's aftersales experience, managing client journeys from intake to resolution with empathy, commercial awareness, and accuracy.
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Responsibilities include explaining repair processes, updating clients, applying service policies, and coordinating with boutiques, workshops and HQ to ensure a seamless service and sales support. Weekend retail hours are required.

📌 Luxury Aftersales Client Concierge (Melbourne)
🏢 Richemont
📍 Melbourne

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