Documentation Clerk (Wagga Wagga)

Documentation Clerk (Wagga Wagga)

30 Sep
|
CCIC Group
|
Wagga Wagga

30 Sep

CCIC Group

Wagga Wagga

Job Description
This role involves managing inspection documentation, client coordination, and administrative support for an inspection services operation. You will process inspection requests, prepare and issue inspection certificates and reports, handle client enquiries, manage records and equipment registers, and coordinate across inspection and finance teams to ensure efficient delivery of inspection services.
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Key responsibilities
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Receive inspection requests from clients, verify relevant inspection documentation, enter required information into the company's internal system, and assign inspection arrangements to on-site inspectors
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Prepare and proofread inspection certificates and reports based on information and records submitted by inspectors and complete the review and issuance process in accordance with established procedures
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Handle client enquiries via email and telephone, provide service quotations, deliver inspection certificates, and process requests for certificate amendments and re-issuance
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Handle invoicing, maintain business records and registers, compile business data and statistics, and submit relevant reports on time
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Maintain both electronic and hard-copy records of inspection requests, on-site inspection records, certificate copies, and other relevant documents, ensuring proper archival in accordance with management system requirements
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Maintain inspection equipment registers, coordinate periodic calibration and routine management of inspection equipment, and ensure all relevant records are properly maintained and retained
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Coordinate with inspection and finance teams and liaise with relevant clients and yards to ensure smooth and efficient delivery of inspection services
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Perform other inspection documentation and related duties as assigned by the supervisor
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About you
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Strong Chinese and English proficiency; IELTS score of 7.0 or above in each component preferred
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At least 2 years of relevant work experience preferred
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Strong analytical and problem-solving skills, with a high level of responsibility and attention to detail
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Familiar with ISO management systems and related documentation, procedures, and requirements
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Experience in documentation or inspection support roles preferred
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Proficient in Microsoft Office applications, including Excel, Word, and Outlook
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Strong communication and coordination skills, with the ability to promptly address and resolve issues raised by the yard or inspectors
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Robust ability to work under pressure and manage documentation for multiple orders simultaneously
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Willing to follow work arrangements and demonstrate good time management skills to ensure inspection-related tasks are completed on time

📌 Documentation Clerk (Wagga Wagga)
🏢 CCIC Group
📍 Wagga Wagga

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