Nexvia by Felix is seeking a customer support professional to be the first point of contact for users in Australia and New Zealand.
You will help clients navigate the Nexvia platform, resolve queries, and ensure a high-quality experience with the support team.Reporting to the Support Team Leader, you will continuously expand product knowledge, document issues, and contribute to knowledge base content.
A collaborative, calm, and proactive approach is essential in this quick-growing software
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📌 Software Support Specialist, Customer Success (Brisbane)
🏢 Felix Software
📍 Brisbane
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