Medical Receptionist | Administration SuperstarThe Senior Medical Receptionist is a key member of Full Circle Care practice team and is often the first point of contact for patients and external providers.
The role is responsible for delivering a professional and welcoming patient experience while ensuring the efficient coordination of appointments, administration, billing processes, and communication within the practice.
The position supports the smooth day-to-day operation of the practice by maintaining accurate administrative processes, supporting clinicians and contributing to a positive and skilled team environment.Key responsibilitiesGreet patients and visitors in a professional and welcoming mannerManage patient arrivals and departures efficientlyManage incoming telephone calls and enquiries in accordance with practice proceduresSchedule and manage appointments in line with clinician availability and practice policiesMaintain accurate appointment records within Xestro, the practice management systemProcess private billing, EFTPOS transactions, Medicare claims and private health claims in accordance with practice proceduresMaintain accurate and secure patient records and ensure confidentiality and privacy requirements are maintained at all timesCoordinate surgical bookings in accordance with clinician instructions and practice proceduresLiaise with hospital booking offices to secure theatre dates and confirm availabilityMaintain patient confidentiality in accordance with privacy legislation and comply with practice policies, procedures, and Code of ConductAbout youPrevious experience in medical reception or healthcare administration desirableMinimum 2 years' experience in medical reception/administration and multidisciplinary healthcare practices highly regardedExcellent written and verbal communication and interpersonal skillsHigh level of organisation and attention to detailAbility to manage competing priorities in a busy environmentProfessional presentation and discretionProficiency in practice management software XestroProficiency in Microsoft 365 suite - Outlook, Word, Excel, SharePoint, Teams, PowerPointStrong administrative and organisational capabilityUnderstanding of healthcare operations, confidentiality and compliance frameworksAbout usFull Circle Care Women's Health Centre growing multidisciplinary women's health clinic with gynaecologist, women's health GP, physiotherapist, dietitian and psychologist working as a team.
Our Vision is to empower women to make decisions for their health and wellbeing by excellent clinical service, education, research and community work.Our Values areCare and respectGrow everydayEducate and EmpowerPlay as a teamFull Circle Care Women's Health Centre is located at ******* Goodwood Road, Cumberland Park SA ****.
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📌 Medical Receptionist | Administration Superstar (Adelaide)
🏢 Dr Preetam Ganu
📍 Adelaide