Job Description
Department of Transport and Planning is seeking a Customer Response Officer in Melbourne (East) to provide frontline customer service for traffic and transport enquiries and support the management of Victoria's road network.
The role requires initiative, transparent communication and confidence using computer systems.
You will respond to reports, monitor systems and assist stakeholders and colleagues through knowledge sharing and teamwork.
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📌 Traffic & Transport Customer Experience Officer (Victoria)
🏢 Department of Transport and Planning
📍 Victoria
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