Job Description
Experienced Disability Support Worker - Complex Supports
Angels on Duty is seeking experienced Disability Support Workers to support participants with a range of complex physical, intellectual, behavioural, communication and psychosocial support needs across Ipswich, Walloon, South Brisbane Suburbs, Logan and surrounding areas.
Our participants require highly individualised support, including 24/7 care, community access, behavioural support, personal care and assistance with complex daily living needs.
Successful applicants will be confident working both independently and as part of a multidisciplinary team while maintaining a strong focus on participant safety, dignity, choice and quality of life.
About the Role
Angels on Duty is seeking experienced Disability Support Workers to support participants with a range of complex physical, intellectual, behavioural, communication and psychosocial support needs across Ipswich, Walloon, South Brisbane Suburbs, Logan and surrounding areas.
Our participants require highly individualised support, including 24/7 care, community access, behavioural support, personal care and assistance with complex daily living needs.
Experience Required
Applicants should have demonstrated experience supporting adults with one or more of the following:
Intellectual disabilities and cognitive impairments
Non-verbal or limited verbal communication
Complex behavioural support needs
Behaviours of concern and behaviour escalation
Sensory processing difficulties and environmental triggers
Mental health and psychosocial disabilities
High-intensity support needs
Complex personal care requirements
Participants requiring continuous supervision and active support
Clinical and Complex Care Experience (Highly Desirable)
Experience supporting participants with:
PEG feeding




Medication administration
Bowel care and continence management
Stoma care
Catheter care
Hoisting and manual handling
Epilepsy and seizure management
Dysphagia and mealtime management plans
Positive Behaviour Support Plans (PBSPs)
Restrictive practice frameworks
Role Expectations
Provide secure, structured, and person-centred support both within the home and community environments.
Support participants requiring 24/7 supervision and assistance with daily living activities.
Facilitate meaningful community access while promoting independence, inclusion, and social engagement.
Implement Positive Behaviour Support strategies and de-escalation techniques during challenging situations.
Interpret non-verbal communication, behavioural cues, and sensory triggers to support participant needs effectively.
Conduct dynamic risk assessments and make sound decisions within changing environments.
Maintain continuous supervision where required due to the participant's vulnerability and inability to seek assistance independently.
Support emotional regulation, routines, motivation, and skill development.
Follow support plans, Behaviour Support Plans, risk assessments, and safeguarding requirements at all times.
Complete detailed progress notes, behavioural observations, incident reports, and communication records.
Independent Community Support Skills




Successful applicants will demonstrate experience working independently in community settings, including:
Decision-making without direct supervision
Rapid risk assessment and problem-solving
Behaviour de-escalation and crisis response
Managing behaviour escalation in public settings
Identifying and responding to sensory triggers
Safe withdrawal from environments when required
Maintaining participant safety whilst promoting community participation
Professional Judgement & Accountability
We are looking for workers who can confidently:
Adjust activities and support strategies based on participant presentation and behaviours
Recognise when a situation or environment is becoming unsafe
Leave unsafe environments immediately when required to protect the participant and others
Communicate effectively with families, coordinators, allied health professionals and management
Follow Behaviour Support Plans and risk management strategies precisely
Maintain professional boundaries and duty of care at all times
Exercise sound judgement whilst working independently
What We Are Looking For
The ideal candidate will be:
Patient, resilient and adaptable
Highly observant and proactive
Calm under pressure
Experienced supporting participants with complex and multiple disabilities
Confident working independently within the community
Committed to delivering high-quality, person-centred support
Passionate about improving participant outcomes and quality of life
This role is best suited to experienced support workers who have a strong understanding of complex disabilities, behaviour support, community access, and high-intensity support needs, and who are confident providing consistent, safe and responsive support across a variety of environments.

📌 Experienced Disability Support Worker - Complex Supports (Queensland)
🏢 Angels on Duty
📍 Queensland