Kingston Orthopaedics Pty Ltd – Coffs Harbour NSW
We are seeking a dedicated Medical Administrator to join our dynamic team at Harbour Orthopaedics & Sports Medicine in Coffs Harbour, NSW.
This maternity leave contract is an integral part of our medical practice, responsible for ensuring the smooth running of our administrative operations.
What you'll be doing
Providing excellent customer service to patients, booking appointments, and managing patient records
Handling medical billing and insurance claims processing
Maintaining and updating the practice's electronic medical records system
Coordinating the flow of information between medical staff, patients, and third-party providers
Performing general administrative duties, such as data entry, filing, and inventory management
Contributing to the overall efficiency and effectiveness of the practice
What we're looking for
Minimum 2 years of experience in a medical administration or healthcare support role
Strong customer service and communication skills, with the ability to interact with patients, medical staff, and external stakeholders
Excellent organisational and time management skills, with the ability to prioritise tasks and work under pressure
Proficiency in using medical practice management software and electronic medical records systems
Knowledge of medical terminology, billing, and insurance processes
A committed and proactive approach to problem-solving and continuous improvement
Demonstrated ability to work both independently and as part of a team
What we offer
At Harbour Orthopaedics & Sports Medicine, we are committed to providing a supportive and versatile work environment that enables our employees to thrive.
About us
Harbour Orthopaedics & Sports Medicine is a leading provider of orthopaedic care in the Coffs Harbour region.
Our team of highly skilled specialists and dedicated support staff are committed to delivering exceptional patient outcomes and continuously improving the quality of our services.
We are proud of our reputation for innovation, excellence, and a patient-centred approach to care.
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