Job Description
Phoenix Source and Select – South Yarra VIC
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Commercial Operations Coordinator
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Inner City Melbourne | Hybrid - 3 Days Office / 2 Days WFH | National Window Furnishings Business
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Our client is a highly regarded national window furnishings business servicing residential customers, commercial projects and volume builders across Australia.
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They are seeking an experienced Commercial Operations Coordinator to support supervisors and management while coordinating individual jobs across large-scale commercial projects. This is a key role responsible for ensuring a smooth process between the company, builders, suppliers and installers from project handover through to completion.
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About You
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You will ideally have:
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Minimum 2 years' experience in administration, coordination or office support, preferably within window furnishings, construction or a similar commercial environment
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Experience working with commercial building projects
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Strong customer service skills and a skilled telephone manner
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Excellent organisational skills and strong attention to detail
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The ability to multitask, prioritise and manage competing deadlines
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Strong written and verbal communication skills
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Confident computer skills and the ability to learn new systems quickly
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An outgoing and engaging personality with the ability to build strong relationships with customers, builders and internal teams
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The ability to work effectively under pressure and take ownership of your responsibilities
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Key Responsibilities
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Manage individual commercial projects from handover by the Estimating team through to completion
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Coordinate with Project Managers to arrange site inspections and ensure projects are progressing in line with installation requirements
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Prepare check measure documentation and liaise with the Scheduling team to coordinate site visits
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Work closely with the Supply Chain team to monitor key project milestones and ensure stock is available in line with building programs
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Coordinate product arrivals and communicate with sites, Scheduling and installers to ensure installations are completed on time
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Manage variation requests from builders and clients, handling smaller variations directly and coordinating larger requirements with the Estimating team
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Work closely with supervisors, construction managers, estimators and other internal departments to ensure projects run smoothly
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The Opportunity
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This is an excellent opportunity to join a reputable and established national business offering a stable, long-term career in the commercial window furnishings industry.
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If you have strong coordination and administration skills and enjoy working in a fast-paced commercial environment where attention to detail and customer service are key, we would love to hear from you.