Job Description
Commonwealth Golf Club, one of the premier Golf Clubs in the Melbourne Sandbelt region, is looking for a full time Membership & Administration Assistant.
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This role requires a passion for excellent customer service, high level administration, excellent attention to detail and a warm, welcoming personality. The Membership & Administration Assistant is the first point of contact for members, both by phone and in person, so needs to be comfortable communicating with a wide range of people.
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Key responsibilities for this position will include:
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Ensure membership processes are conducted in accordance with Club policy and procedures
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Ensure a high level of customer service is offered at Reception
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Assist in the daily administration of the Club
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Assist with the production and distribution of member communication
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A unique opportunity awaits the right person to join a close-knit team that thrives in a member focused environment. To be considered for this role, candidates must possess the following:
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Experience and Knowledge:
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Experience in a customer service role.
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Understanding of a Club environment
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Experience managing databases, maintaining accurate records and following processes.
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High level of computer skills across a suite of programs.
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Excellent written and verbal communication skills.
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Excellent numerical skills.
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Skills and Personal Attributes:
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Highly organised and planner by nature
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Ability to work both independently and within a team workplace
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High level communication skills and ability to deliver tasks accurately and on time
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Motivated to improving processes, procedures and efficiencies
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Punctual and reliable
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Hours of work are primarily Monday-Friday 9am-5pm with some flexibility offered. On site car parking is available.
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A remuneration package will reflect the position description and the successful candidate's qualifications and experience.