Job Description
Lead a high-performing employment services team. Drive outcomes. Make an impact.
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Are you an experienced Employment Services leader ready to take ownership of a high-performing Workforce Australia site?
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Jobs Statewide is seeking a hands-on Branch Manager to lead our Fairfield branch in NSW.
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This is an opportunity for an established Workforce Australia, Employment Services, Site Manager, Branch Manager or Team Leader to take the next step and lead the day-to-day delivery of a contracted employment services operation.
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You'll be responsible for people leadership, operational performance, participant outcomes, compliance and contractual targets, while building a solid team culture focused on helping participants move into sustainable employment.
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What You'll Be Responsible For
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As Branch Manager, you will:
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Lead the day-to-day operational delivery of the Workforce Australia contract
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Take ownership of branch performance, contractual KPIs and business targets
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Lead, coach and develop a team of Recruitment Consultants
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Monitor team and individual performance through KPIs, reporting and performance reviews
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Conduct regular 1:1s, coaching sessions and case reviews
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Analyse branch performance and implement strategies to address gaps and improve outcomes
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Ensure strong participant engagement, service delivery and employment outcomes
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Develop relationships with local employers, community organisations and stakeholders
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Drive employer engagement and identify opportunities for participant placements
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Work closely with the Regional Manager and broader leadership team to deliver business plans
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What We're Looking For
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We're looking for someone who understands the demands of employment services and Workforce Australia and is ready to take ownership of branch performance.
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You'll ideally have:
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Previous experience in Workforce Australia or employment services
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Experience as a Branch Manager, Site Manager, Team Leader or senior Employment Services professional
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A proven track record of delivering against KPIs, contractual targets and performance measures
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Strong understanding of employment services compliance and operational requirements
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Demonstrated experience leading, coaching and developing teams
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Strong commercial and performance-management capability
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Experience building relationships with employers and community stakeholders
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A data-driven approach to monitoring and improving performance
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The ability to balance people, performance, compliance and participant outcomes
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A hands-on leadership style and willingness to be actively involved in branch operations
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Why Join Jobs Statewide?
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Competitive salary + superannuation
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Full time, Monday to Friday (9am-5pm) - No Weekends!
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Fully paid onboarding and ongoing professional development
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Genuine career progression into Regional and National leadership
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Leadership development programs offering genuine career progression into Regional and National leadership
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Support from an experienced corporate and operational leadership team
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Join an established organisation with 40+ years of employment services experience
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The Opportunity
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If you're currently leading a Workforce Australia or Employment Services team and are looking for an opportunity to take greater ownership of operational performance, people leadership and participant outcomes, we'd like to hear from you.

📌 Branch Manager - Employment Services (Sydney)
🏢 Jobs Statewide
📍 Sydney