Job Description
Are you a person with a passion for exceptional customer service? CHN Real Estate Group, a top-performing agency in Whitehorse, Victoria, is looking for a friendly and professional Receptionist to be the face of our office.
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About the Role:
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As our receptionist, you will be the first point of contact for clients, ensuring they receive a warm welcome and professional assistance. You will play a vital role in supporting our team by handling various administrative and organizational tasks to maintain a smooth office operation.
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Key Responsibilities
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Answer and direct incoming phone calls in a professional and courteous manner, taking messages when necessary
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Greet and assist clients, visitors, and agents, ensuring they feel welcomed and attended to
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Respond to emails and general inquiries promptly and professionally
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Schedule and coordinate meetings and appointments
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Maintain and update office databases, ensuring accurate data entry and record-keeping
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Assist with office administrative duties such as filing, photocopying, and document preparation
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Keep the reception, office, and meeting rooms clean, tidy, and organized at all times
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Manage office supplies and order stationery, branding products,



settlement gifts, ensuring stock levels are maintained
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Support the sales and property management team with administrative tasks as needed
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Provide administrative supports as needed.
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What We're Looking For
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Solid communication skills (both written and verbal)
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Excellent personal presentation and a positive, professional demeanor
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Proficiency in computer skills, including Microsoft Office (Word, Excel, Outlook)
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Highly motivated, reliable, and punctual with strong attention to detail
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Ability to multitask and stay organized in a fast-paced environment
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A proactive and customer-focused approach to work
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The ability to follow procedures and maintain confidentiality when handling client information
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Fluency in Mandarin is an advantage
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Work in a dynamic and supportive team
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Gain valuable experience in the real estate industry
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Career growth opportunities within a high-performing and professional environment
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A vibrant office culture with a commitment to excellence
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If you have a passion for real estate and outstanding customer service, we'd love to hear from you!

📌 Receptionist (Melbourne)
🏢 CHN REAL ESTATE GROUP
📍 Melbourne