Job Description
TerryWhite Chemmart Keilor Village is seeking an exceptional individual to be our Retail Manager. Prior experience as a Retail Manager is important. Alternatively, applicants with greater than 3 years of full-time experience in an Australian Community Pharmacy as a pharmacy assistant or a dispensary technician who are looking to advance their careers will also be considered.
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Our pharmacy is focused on providing total quality health and well-being solutions to empower individuals and strengthen our community. It prides itself on fostering an innovative and collaborative care culture.
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The retail manager has a critical role in supporting pharmacy services by managing key commercial imperatives. Leadership skills are a must and will be required to foster a performance-based culture that meets key organisational priorities.
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Key Responsibilities
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Values based leadership
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Coaching, managing, developing pharmacy assistants
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Maintain and develop systems and processes that deliver exceptional customer service
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Adopting and infusing organisational values in all aspects of management and leadership
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Driving retail sales, profitability and key performance targets
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Executing and managing ordering, stock-takes, credits and managing all aspects of OTC stock management
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Managing merchandising, catalogue promotions and other seasonal campaigns
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Monitoring daily retail operations and identifying opportunities for improvement
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Analysing sales and performance results
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Maintaining an exciting,



fresh and well-presented retail workplace
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Ensuring high standards of compliance, workplace safety and professional practice
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Managing customer enquiries and resolving issues professionally
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Foster relationships with suppliers and sales representatives to maximise benefits for the pharmacy
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Working closely with pharmacy business partners to meet business objectives
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Key Requirements
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Excellent communication skills with the ability to listen to, analyse and discuss business strategy and solutions.
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Commercial focus and target orientation. Motivated by achieving sales and performance results
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Being able to work independently and execute reliably with an eye for detail.
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Tenacity for coaching and education.
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Attractive remuneration is offer for the right candidate.
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Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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How many years' experience do you have as a store manager?
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How much notice are you required to give your current employer?
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TerryWhite Chemmart is one of Australia's leading retail pharmacy networks delivering frontline healthcare. With more than 550+ community pharmacies across Australia, we are committed to ensuring every Australian has easier access to pharmacists and expert health advice every day. TerryWhite Chemmart provides high-quality, accessible, and cost-effective community-based health care services and programs.

📌 Retail Manager (Melbourne)
🏢 Terry White Chemmart - Keilor Village
📍 Melbourne