Leidos Australia is seeking a Service Continuity Manager to lead the Continual Service Improvement function across the service workplace. You will drive improvements in service quality, performance, customer experience and governance, coordinating with delivery teams, customers and suppliers to realise measurable perks.
What you bring: seven+ years in CSI/ITSM or governance, robust ITIL knowledge, stakeholder engagement, and experience in Defence or regulated contexts.
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📌 Continual Service Improvement Lead Itsm Canberra
🏢 Leidos
📍 Canberra
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