Job Description
A2B Australia is seeking an experienced Contact Centre Team Leader to lead a team of customer service professionals across our Melbourne operations. You will coach and develop staff, drive service excellence and partner with leadership on continuous improvement initiatives to enhance customer outcomes and operational efficiency.
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Your role focuses on performance management, quality assurance and embedding a high‐performing culture in a fast‐paced setting.
📌 Contact Centre Team Leader -- Inspire Elite Service (Melbourne)
🏢 13cabs
📍 Melbourne
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