Job Description
Dental Receptionist
n Dunstan Dental | Clayton
n $30–$40 per hour | Full-time — part-time considered for the right candidate
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Bring your warmth, confidence and organisational skills to a team that values you.
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Are you a natural people person who enjoys making others feel welcome? Can you confidently guide a conversation, keep things organised and help a busy team have a smooth day?
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At Dunstan Dental we're looking for a friendly, proactive receptionist who takes pride in looking after people and getting the details right.
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We're a family-owned practice where relationships matter. You'll be an important part of our team, helping patients feel comfortable and supported while working closely with our dentists and dental assistants.
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There's plenty to enjoy about working with us:
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Regular weekday hours: Monday to Friday, 8:30 am–5:30 pm.
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Time for yourself: a rostered day off every second week.
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An easy commute: conveniently located close to the train station at 31 Dunstan Street, Clayton.
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Support around you: approachable colleagues, guidance as you learn our systems and a team that helps one another.
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Room to grow: opportunities to build your skills, contribute ideas and take ownership of your role.
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We'd love to meet someone with these qualities:
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Warmth and empathy. You make people feel important, heard and remembered. You understand that a reassuring conversation can make a real difference to an anxious patient.
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Confident communication. You can take the lead in a conversation,



ask thoughtful questions and keep discussions focused while remaining friendly and respectful.
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An understanding of patients' needs. You listen carefully, recognise concerns and help people understand their next steps.
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Strong organisation. You can manage dentists' appointment books and rosters, anticipate gaps, coordinate changes and keep everyone informed.
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Confidence working with dentists. You're comfortable communicating priorities, following up on outstanding matters and giving clear, courteous reminders to keep the day running smoothly.
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A team-oriented approach. You work well with clinicians, assistants and reception colleagues, share information and step in when someone needs a hand.
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Accuracy and follow-through. From patient records and enquiries to payments and end-of-day reconciliation, you take care with the details and finish what you start.
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Initiative and composure. You notice what needs doing, work through competing priorities and bring a constructive attitude to busy days.
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Your day will include welcoming patients, handling phone and email enquiries, coordinating appointments, supporting treatment follow-ups and keeping our front office organised.
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Which of the following statements best describes your right to work in Australia?
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What's your expected annual base salary?
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How many years' experience do you have as a Dental Front Office Coordinator?
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How much notice are you required to give your current employer?
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📌 Dental Front Office Coordinator (Melbourne)
🏢 Dunstan Dental & Medical Suites
📍 Melbourne