State Street is seeking a Level 3 Product Technical Support Incident Manager, AVP, based in Melbourne, VIC, AU. You will own the end-to-end lifecycle of Sev1/Sev2 incidents across the SaaS APAC estate, driving speed, structure, and clarity from detection to resolution and post‑incident review.
You will coordinate diverse teams, manage communications with executives and clients, maintain incident timelines, and lead blameless post‑mortems.
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📌 Apac Major Incident Manager – Product Tech Support Bendigo
🏢 State Street
📍 Bendigo
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