Job Description
12-month fixed-term contract (parental leave)
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34 hours per week (rotating roster, Monday-Friday)
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As a Medical Administrative Assistant, you will play an important role in creating a positive experience for our patients while ensuring the smooth day-to-day operation of the practice.
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Key responsibilities
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Welcoming patients and providing exceptional customer service
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Answering telephone enquiries and scheduling appointments
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Managing confidential patient records and information
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Processing patient billing and online claims
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Performing administrative duties including recalls, appointment follow-up and attending to incoming correspondence
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Working collaboratively with doctors and colleagues across multiple practice locations
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About you
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Previous medical reception experience (highly regarded)
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Excellent communication and interpersonal skills
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Strong customer service and data entry skills
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The ability to multitask and work effectively in a busy environment
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Well-developed problem-solving, organisational and time management skills
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Experience using Shexie or other medical practice management software (highly desirable)
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A positive attitude,



willingness to learn and confidence in asking questions when needed
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The ability to build strong working relationships and contribute positively to a large team
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Willing and available to work across our Tuggerah, Erina and Morisset locations as required
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Available to work shifts rostered between the hours of 7:30am-5:30pm
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A supportive and welcoming team setting
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Comprehensive two-week onboarding and training program
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Ongoing support and professional development
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Benefits
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Competitive remuneration (above award)
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Morning tea and lunch provided
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Regular team celebrations and social events
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The opportunity to be part of a workplace that values collaboration, respect and patient-focused care
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About us
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Coastwide Eye Surgery is a busy and well-established specialist ophthalmology practice, comprising 9 Ophthalmologists supported by a dedicated team of more than 45 clinical and administrative staff. We are committed to delivering exceptional patient care.
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Applications close 12 October ****. Suitable applicants may be contacted and interviewed prior to the closing date, so we encourage interested candidates to apply as soon as possible

📌 Medical Administrative Assistant (Central Coast)
🏢 Coastwide Eye Surgery
📍 Central Coast