Kallay Studios is a growing real estate and architectural media business working with some of Melbourne's and the Gold Coast's leading agents, agencies and property brands.
We produce premium photography, video, floorplans, copywriting and campaign content across hundreds of property campaigns each month.
We're now looking for an experienced Client Services & Campaign Manager to take ownership of the client experience and become a key link between our agents, campaign managers and production team.
This is not a traditional admin role.
We're looking for someone who understands real estate, knows how demanding property campaigns can be, and genuinely enjoys building solid relationships with agents and clients.
Client Services & Campaign Manager
Real Estate Media | Melbourne
Kallay Studios is a growing real estate and architectural media business working with some of Melbourne's and the Gold Coast's leading agents, agencies and property brands.
We produce premium photography, video, floorplans, copywriting and campaign content across hundreds of property campaigns each month.
We're now looking for an experienced Client Services & Campaign Manager to take ownership of the client experience and become a key link between our agents, campaign managers and production team.
This is not a traditional admin role.
We're looking for someone who understands real estate, knows how demanding property campaigns can be, and genuinely enjoys building strong relationships with agents and clients.
The Role
Your job is simple:
Make sure our clients feel looked after, every campaign is properly briefed, and nothing falls through the cracks.
You'll work closely with our General Manager, production team, photographers, videographers,



copywriters and some of Melbourne's leading real estate agents.
You'll be responsible for staying ahead of upcoming campaigns, understanding exactly what each client needs and making sure what we promise is what we deliver.
What You'll Be Doing
Build and maintain strong relationships with key agents and campaign managers
Regularly check in with clients and understand what is coming up
Coordinate campaign requirements before shoots take place
Ensure photographers, videographers, copywriters and production teams are properly briefed
Capture significant property and vendor information before each campaign
Make sure client expectations and deliverables are clear
Follow up after campaigns and gather feedback
Identify unhappy or at-risk clients before issues escalates
Attend client offices and build stronger face-to-face relationships
Help coordinate higher-end properties and more complex campaigns
Work with our production team to resolve client issues quickly
Help identify opportunities for additional services and campaign support
Support client content, case studies and post-sale marketing opportunities
Improve the overall customer journey from booking through to final delivery
Who We're Looking For
You may currently be working as a:
Campaign Coordinator
Client Services Manager
Sales Coordinator




Real Estate Marketing Coordinator
Executive Assistant to a high-performing agent
Account Manager
Property Campaign Manager
Real estate experience is highly regarded.
More importantly, you need to be someone who is:
Exceptionally organised
Confident dealing with high-performing agents
Proactive rather than reactive
Calm when things get busy
Strong at building relationships
Detail focused
Comfortable picking up the phone
Good at identifying problems before they become bigger problems
Able to manage multiple campaigns and priorities at once
Proud of delivering a premium level of service
You should be the type of person who notices when something doesn't feel right with a client and follows it up without needing to be asked.
About Kallay Studios
We work at the intersection of property, architecture, media and marketing.
Our team produces high-quality visual and marketing content for some of the most recognised real estate brands.
For the right person, there is significant prospect to grow with the business and take greater ownership of our client services function over time.
What We Offer
Full-time Melbourne-based position
Competitive Salary
Work with leading real estate agents and agencies
A growing business where you can genuinely influence how things are done
Opportunity to build and eventually lead our client services function
A creative, fast-moving team across photography, video, property and marketing
If you understand real estate, love looking after clients and want to play a meaningful role in improving the way property campaigns are delivered, we'd love to hear from you.
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📌 Client Services & Campaign Manager - Real Estate (Melbourne)
🏢 Kallay Studios
📍 Melbourne