Cessnock Multipurpose Children's Centre – Cessnock NSWBe the welcoming face of a community focused childcare organisationDo you love working with people?
Are you organised, approachable and great at juggling different tasks throughout the day?
We're looking for a friendly and professional full time Administration Officer to join our team and become the first point of contact for families, visitors and staff across our organisation.Whether you're an experienced administrator, receptionist or customer service professional, or you're currently working in Early Childhood Education and looking to transition into an office based role, we'd love to hear from you.About UsCessnock Multipurpose Children's Centre are a not-for-profit, community based organisation that has been supporting children and families in the Cessnock region for more than 60 years.With multiple services across the region, our purpose is simple: providing high quality education and care that gives every child the best possible start in life.About the RoleThis is a busy and rewarding administration role where no two days are the same.As the first person many families interact with, you'll help create a welcoming and positive experience while supporting the smooth day to day operations of our services.Your responsibilities will include:Welcoming families, visitors and stakeholdersAnswering phone calls and responding to enquiriesAssisting families through the enrolment processBooking family tours and providing information about our servicesMaintaining accurate records and documentationProcessing payments and supporting fee administrationMonitoring and maintaining enrolment recordsProviding administrative support to our leadership teamAssisting with general office coordination and reception dutiesAbout YouYou are someone who enjoys helping people and takes pride in providing exceptional customer service.You build rapport easily, communicate professionally and stay calm and organised when managing competing priorities.You'll bring:A warm, friendly and professional approachExcellent customer service and communication skillsStrong organisational skills and attention to detailConfidence using Microsoft Office and computer systemsThe ability to manage multiple tasks and prioritiesA positive, team oriented attitudeA willingness to learn and develop new skillsWe'd Love It If You HavePrevious administration, reception or customer service experienceExperience in an Early Childhood Education and Care environmentAn understanding of enrolments, childcare management systems or family support servicesA qualification in business administration or a related field (desirable, not essential)Current Working With Children CheckFoundations of Child Safety Training (Geccko) – or willingness to completeAbility to obtain any required clearancesWhy Join Us?
Work for a respected community based not-for-profit organisation20% discount on childcare fees2 week Christmas closure periodEmployee Assistance Program (EAP)Retail, travel and insurance discountsUniform providedSupportive and friendly team environmentChild Safety CommitmentCMCC is a Child Safe Organisation.
We are committed to ensuring the safety, rights and best interests of children are paramountin all decisions and actions.
We have zero tolerance for child abuse or harm and embed the NSW Child Protected Standards across our services.
Employment is subject to satisfactory child safety screening.By applying for a role with CMCC, you acknowledge your responsibility to uphold this commitment and to contribute to a culture where children's safety, rights and best interests are prioritised above all other considerations.
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📌 Administration Officer / Receptionist (New South Wales)
🏢 Cessnock Multipurpose Children's Centre
📍 New South Wales