We are seeking a knowledgeable and hands-on Practice Manager to lead our reception and nursing teams, support our GPs and oversee the efficient, compliant and sustainable operation of the practice.
This is a varied, autonomous role with genuine scope to influence the practice.Key responsibilitiesLead the day-to-day operations of the established General PracticeLead reception and nursing teamsSupport our GPsOversee productive, compliant and sustainable operation of the practiceSupport GPs and staff in managing changeTranslate complex regulatory or program requirements into clear, workable processesLead meaningful operational and quality improvementsAbout youExperienced Practice ManagerStrong operational and people-management skillsProactive and commercially awareKnowledgeable and hands-onConfident supporting GPs and staffExperience with Best Practice software, Cubiko, Primary SensePractical problem-solving skillsOpen communication and positive, can-do attitudeA supportive transition and handover from current Practice ManagerA close-knit and experienced teamA workplace focused on quality care rather than high-volume medicineThe chance to lead meaningful operational and quality improvementsSupportive GPs and staff who value collaboration and continuity of careAbout usMudgeeraba Family Medical Centre is a long-standing mixed billing general practice committed to providing high-quality, patient-centred healthcare through longer appointments, continuity of care and meaningful patient relationships.
Our GPs have a diverse range of clinical interests, and we maintain a strong focus on education,



mentoring and professional development.ResponsibilitiesLead the day-to-day operational management of the practiceSupport GPs, nurses and reception staff while maintaining a strong focus on quality care, continuity and sustainable practice operationsCoordinate GP and registrar recruitment activitiesPromote the practice model, clinical autonomy and opportunities for GPs to develop special interestsLead RACGP Standards compliance and accreditation preparationDevelop, maintain and implement practice policies and proceduresOversee infection prevention and control, workplace health and safety, risk management and data integrityCoordinate clinical and administrative audits and quality-improvement activitiesImplement Medicare and general practice program changes, including MyMedicare and GP Chronic Condition Management Plan requirementsOversee billing workflows, HPOS and PRODA processes, third-party claims and relevant practice communicationsProvide practical guidance and education to GPs and staff regarding billing, workflow, policies and regulatory changesOversee operational budgets, banking, debtor management, stock ordering and general financial administrationReview suppliers, services and operating costs to identify efficiencies and valueEvaluate and implement practice technology, systems and workflow improvementsOversee practice communications, service promotion and GP recruitment marketingManage facilities, room use, stock, suppliers, contractors and operational disruptionsMaintain effective relationships with patients, GPs, specialists, pharmacies, pathology and radiology providers, suppliers and other stakeholdersTroubleshoot operational, administrative, staffing and technology issues as they arise
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📌 Experienced Practice Manager (Gold Coast)
🏢 Duramind
📍 Gold Coast