Collections & Accounts Receivable OfficerCollections & Accounts Receivable OfficerWork With Australia's Highest-Rated and Most Awarded Solar CompanyAward-Winning Solar Installer | 4.9 Google Rating | 10,000+ Installations | Recognised for Exceptional Customer ExperienceWhy Join RESINC Solar?
At RESINC Solar, we're not just installing solar; we're helping thousands of Australians transition to cleaner energy while delivering an industry-leading customer experience.As we continue to grow, we're looking for a Collections & Accounts Receivable Officer to join our Finance team and play a key role in supporting our customers, improving payment outcomes, and maintaining solid financial processes.The RoleReporting to the Accounts & Finance Team Leader, you'll be responsible for managing customer accounts, supporting timely payments, and ensuring a smooth customer experience throughout the accounts receivable process.Your responsibilities will include:Acting as the first point of contact for customer enquiries regarding invoices, balances, deposits,
and additional chargesManaging and monitoring customer payment plansPreparing and issuing updated invoicesFollowing up on outstanding payments and requesting receipts or remittance adviceProviding weekly collections reporting to the Accounts & Finance Team LeaderLiaising with Case Managers and Customer Care teams to resolve customer queriesConfirming payments with customers and issuing remittance confirmationsMaintaining accurate records and ensuring account information is up to dateAbout YouYou're organised, proactive, and confident communicating with customers and internal teams.
You take pride in delivering accurate work while finding practical solutions to challenges.Excellent communication and relationship-building skillsStrong attention to detail and organisational abilityThe ability to prioritise tasks and manage competing deadlinesA calm, professional, and solutions-focused approachConfidence working in a fast-paced environmentA desire to build a long-term career, not just find another jobWhat Success Looks LikeIn this role, success means:Customers receive timely, professional, and helpful communicationAccounts and invoices are managed accuratelyCollections activities are completed consistently and efficientlyWorkflows remain organised with minimal backlogInternal teams have clear visibility of account status and actions requiredWhat can I earn as an Accounts Receivable Officer
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