Job Description
Norris & Hyde IT is a leading privately owned Information & Technology company, providing a diverse range of IT support and sales to commercial and private customers throughout the Mid-West. Based in Geraldton, we pride ourselves on delivering reliable service and building strong client relationships.
n
We are currently seeking a highly organised, motivated, and enthusiastic individual to join our team as a Front Office Administrator.
n
This is an excellent opportunity for someone looking to build a career in administration, with a traineeship available for the right candidate.
n
n
Full Time
n
Salary is negotiable and will be determined based on experience
n
n
About the Role
n
As the first point of contact for our business, you will play a key role in ensuring the smooth day-to-day operation of our front office. Your responsibilities will include, but are not limited to:
n
n
Providing a professional and friendly first point of contact for all company services
n
Managing front desk operations while maintaining a well-presented reception area
n
Processing payments accurately, including cash, cheque, and EFTPOS transactions
n
Answering and directing incoming phone calls and emails
n
Scheduling jobs and appointments
n
Sorting, registering, and distributing incoming and outgoing mail
n




Coordinating courier pickups and deliveries
n
Assisting with customer enquiries in a timely and qualified manner
n
Performing general data entry, filing, and record keeping
n
Providing administrative support and general office duties
n
Liaising with internal staff to support daily operations
n
Managing stock, including monitoring and maintaining inventory levels, ordering supplies, receiving and recording deliveries, organising storage areas, and assisting with stock take and inventory control
n
n
Previous experience within the IT industry or a similar technical environment
n
About You
n
To be successful in this role, you will demonstrate:
n
n
A warm, friendly, and professional manner with excellent communication skills
n
Strong attention to detail and effective time management abilities
n
A positive attitude with a willingness to learn and follow instructions
n
A confident and professional phone manner
n
The ability to work both independently and as part of a team
n
The ability to perform in a fast-paced environment
n
High levels of motivation, honesty, and conscientiousness
n
Strong organisational skills with the ability to multi-task
n
n
Only shortlisted applicants will be contacted for an interview.

📌 Front Office Administrator (Geraldton)
🏢 nh-it
📍 Geraldton