Job Description
n
Company Description n
n
n
Join
us at Accor,
where
life pulses
with
passion!

n
About Mr. Good Guy
n
Situated in the heart of Devonport's city centre, Mr. Good Guy invites you to embark on a culinary journey through the vibrant flavours and enticing aromas of Southeast Asia. With a fun and relaxed share-style menu, Mr. Good Guy's playful vibe will give you those good time feels and transport you to the sizzle, sounds and vibrant aromatics of Asia.
n
Hospitality
is
a
work
of
heart.
Join
us and
become
a
Heartist
®.
n
n
Job Description n
n
n
This is an exciting opportunity for a food and beverage professional with strong leadership skills, a passion for guest service and a sound understanding of operational and financial performance.
n
Reporting to our Food & Beverage Manager, the Assistant Food & Beverage Manager will help lead the day-to-day operation of Mr. Good Guy and support the hotel's other F&B; services. This hands-on role focuses on developing the team, delivering great guest experiences, maintaining service standards and managing stock and costs.
n
About the job...
n
n
Lead daily operations at Mr. Good Guy, supporting the team on the floor and ensuring consistently friendly, professional and efficient service.
n
Support the hotel's other food and beverage services, including the bar and lobby lounge, conference room, room service and minibar.
n
Coach, train and motivate team members, building their confidence, product knowledge and service skills.
n
Assist with recruitment, induction, performance reviews and ongoing team development.
n
Support rostering, verify team member time records and monitor staffing levels to meet business needs and manage wage costs.
n
Monitor beverage costs, stock levels and ordering requirements, completing monthly beverage stocktakes and timely reporting.
n




Assist with monitoring departmental budgets, controlling costs and identifying opportunities to increase revenue and profitability.
n
Ensure responsible service of alcohol practices, licensing requirements, food safety and workplace health and safety standards are maintained.
n
Oversee opening and closing procedures, cash handling, till balancing and the accurate operation of point-of-sale systems.
n
Maintain a clean, safe and welcoming environment, ensuring equipment is well cared for and maintenance needs are reported promptly.
n
Respond to guest enquiries and complaints with professionalism, using feedback to improve service and guest satisfaction.
n
Deliver on the Novotel service promise and recognise our Accor Live Limitless loyalty members.
n
Run regular team briefings and work closely with other departments to support smooth hotel operations.
n
Take responsibility for the food and beverage department in the absence of the Food & Beverage Manager.
n
Work a rotating roster, including early mornings, afternoons, evenings, weekends and public holidays.
n
n
n
Qualifications n
n
n
About you...
n
n
Previous experience in a food and beverage leadership role, ideally within a hotel or busy restaurant environment.
n
A hands-on leadership style, with experience coaching, motivating and developing teams to deliver excellent service.
n
Experience creating rosters, managing wage costs and matching staffing levels to business needs.
n




Sound understanding of beverage stock control, stocktakes, cost management and departmental financial performance.
n
A passion for food, wine and hospitality, with the ability to build strong product knowledge within your team.
n
A calm, professional approach to guest complaints, conflict resolution and team performance.
n
Strong communication and organisational skills, with the ability to build positive relationships across departments and with guests and suppliers.
n
Confidence using operational reports and guest feedback to identify opportunities to improve service and profitability.
n
Excellent attention to detail and the ability to prioritise competing demands while supporting a busy team.
n
Strong computer skills; experience with Micros Simphony, Order Up, Purchase Plus and Opera Cloud is an advantage.
n
A current RSA certificate valid in Tasmania; First Aid certification is desirable.
n
Flexibility to work a rotating roster, including early mornings, evenings, weekends and public holidays.
n
Current working rights in Australia are essential. Sponsorship is not available for this position.
n
n
n
Additional Information n
n
n
What is in it for you?
n
n
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
n
Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
n
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
n
"Learn Your Way" with a sophisticated up-to-date training platform, which offers a constantly expanding database of free, industry focused training
n
Be part of a dynamic hotel environment with a supportive and fun team
n
Recognition of service anniversaries and Accor Tenure Milestones.
n
n
n

📌 Food And Beverage Assistant Manager (Devonport)
🏢 Accor
📍 Devonport