Job Description
We are seeking a friendly, organised and motivated Reception & Marketing Administration professional to join our boutique real estate agency. This is a varied role combining front-of-office reception, general administration, sales support and property marketing coordination. The successful candidate will be an important part of the day-to-day operation of the office and will work closely with the directors and sales team.
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Key responsibilities
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Greet and assist clients, vendors, buyers and visitors in a qualified and welcoming manner
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Answer and direct incoming phone calls and enquiries
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Manage general email enquiries and correspondence
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Maintain a professional and organised reception and office environment
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Provide excellent customer service and build positive relationships with clients
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Provide administrative support to the sales team and directors
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Prepare and maintain property files,
contracts and other office documentation
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Assist with database and CRM management, including updating client and property information
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Coordinate appointments, inspections and meetings
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Assist with open home and auction administration
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About you
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Previous experience in real estate, administration, reception or marketing is preferred
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Strong organisational and time-management skills
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Excellent communication and customer service skills
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Professional telephone manner and presentation
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Valuable attention to detail and accuracy
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Ability to manage multiple tasks and meet deadlines
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Experience with real estate CRM systems, portals or marketing platforms is an advantage
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Ability to work independently as well as part of a small team
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📌 Reception And Marketing (Melbourne)
🏢 LLC RealEstate
📍 Melbourne
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