Job Description
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Blackmores Group is a leading natural health company with a proud Australian heritage and a vision to connect one billion people to the healing power of nature. As a wholly owned subsidiary of Kirin Holdings, we deliver high-quality, evidence-based health solutions across Asia-Pacific and Greater China.
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The Opportunity
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We are seeking an experienced Insights Manager to help embed a deeply consumer-centric culture across Blackmores Group.
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As a trusted business partner and voice of the consumer, you will turn consumer behaviour, market intelligence and emerging trends into actionable insights that inform brand strategy, innovation, communications and portfolio growth.
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Reporting to the Senior Insights Manager, you will work with stakeholders across Australia, Current Zealand, Southeast Asia and Greater China.
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What's in It for You?
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Influence brand, innovation and portfolio decisions across a global natural health organisation
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Work across diverse markets and cultures
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Introduce modern research approaches, strategic foresight and AI-enabled insights tools
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Partner with senior stakeholders to turn evidence into meaningful business action
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Strengthen the voice of the consumer across Blackmores Group
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What Will You Be Doing?
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Consumer and Market Understanding
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Diagnose business performance and identify growth opportunities across markets, brands and competitors
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Build an integrated understanding of consumers, shoppers and healthcare practitioners
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Lead multi-market brand health tracking, social intelligence and search intelligence
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Connect research, category, panel, scan, social, search and cultural intelligence into clear business narratives
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Use strategic foresight and emerging signals to inform future growth platforms and innovation pipelines
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Research and Insights Delivery
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Design and deliver qualitative, quantitative, behavioural and hybrid research
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Align research objectives and methodologies with business decisions
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Work with research agencies and self-service platforms to deliver high-quality insights
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Use AI-enabled tools, digital research and automation responsibly
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Deliver relevant thought leadership and continuously improve research approaches
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Strategic Influence and Storytelling
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Translate complex evidence into concise, compelling recommendations
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Influence brand strategy, innovation, portfolio growth and communication development
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Support communication assessment and campaign evaluation
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Champion evidence-based marketing principles
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Build trusted relationships and influence effectively across a complex, matrixed organisation
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Commercial and Agency Management
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Manage research projects, budgets, timelines, risks and stakeholder expectations
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Manage agency relationships to improve quality, effectiveness and efficiency
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Support media effectiveness, experimentation and marketing mix modelling initiatives
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What Are We Looking For?
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More than 10 years' consumer and market insights experience within health,



consumer goods or a related sector
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Experience working across cultures in a multinational or matrixed organisation, ideally across Australia and Asia
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Strong qualitative and quantitative research expertise
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Demonstrated success translating insights into strategic and commercial outcomes
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Experience with brand tracking, consumer and social trends, scan and panel data, research agencies and emerging methodologies
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Experience using AI-enabled tools and self-service research platforms
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Knowledge of advanced analytics, portfolio optimisation or marketing mix modelling
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Strong data literacy, commercial judgement, stakeholder management and evidence-based storytelling skills
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Practical understanding of evidence-based marketing, including Ehrenberg-Bass principles
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Understanding of brand positioning, segmentation, new product development and communication strategy
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Q software experience is desirable
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This autonomous and high-impact role would suit an energised insights professional with a blend of client-side and agency experience. Opportunities to work in a Sydney-based global insights role are rare, making this a unique chance to influence strategy, innovation and growth across multiple markets.
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At Blackmores, you will join a purpose-led organisation where you can turn insight into action, influence meaningful decisions and contribute to the growth of trusted natural health brands across multiple markets.
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This recruitment assignment is being managed directly by the Blackmores Talent Acquisition team. We will contact preferred agency partners if required.
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📌 Insights Manager (New South Wales)
🏢 Blackmores
📍 New South Wales