Library and Information Services Traineeship
Campbelltown City Council, in partnership with My Gateway, is offering an exciting opportunity for an enthusiastic and customer-focused person to commence a two-year traineeship while completing a Certificate IV in Library and Information Services.
This is an entry-level position designed for someone who is interested in building a career in libraries and the community sector.
During your two-year traineeship, you will gain practical experience across multiple library locations within Campbelltown City Council, giving you the opportunity to experience different library environments, teams, services and communities.
Library and Information Services Traineeship - Certificate IV in Library and Information Services
Campbelltown City Council, in partnership with My Gateway, is offering an exciting opportunity for an enthusiastic and customer-focused person to commence a two-year traineeship while completing a Certificate IV in Library and Information Services.
This is an entry-level position designed for someone who is interested in building a career in libraries and the community sector.
During your two-year traineeship, you will gain practical experience across multiple library locations within Campbelltown City Council, giving you the opportunity to experience different library environments, teams, services and communities.
Library Locations
You will be exposed to a range of library locations throughout the traineeship, including:
HJ Daley Library – CampbelltownGlenquarie Library – Macquarie FieldsIngleburn Library – Ingleburn
You'll work across different library locations on a rotating roster, giving you the opportunity to gain hands-on experience in a variety of library environments and develop a broad understanding of public library services and the communities they support.
What You'll Get to Do
As a Library and Information Services Trainee, you will gain hands‐on experience across a variety of library services, including:
Providing friendly and helpful customer service to library members and visitorsAssisting customers with library enquiries and locating information and resourcesAssisting with borrowing, returning and renewing library materialsShelving, organising and maintaining books,



magazines and other library resourcesAssisting customers with computers, printing, scanning and other digital servicesSupporting customers to access online library resources and informationAssisting with new member registrations and updating customer recordsSupporting library programs, activities, events and community initiativesAssisting with children's, youth and adult programs and activitiesHelping maintain welcoming and accessible library spacesAssisting with displays, promotional activities and library resourcesLearning about collection management, information services and library proceduresSupporting day‐to‐day administrative tasksWorking as part of a professional library teamFollowing workplace health and safety, privacy and customer service requirements
What You'll Learn
Throughout the traineeship, you will develop practical skills and knowledge in:
Library and information servicesCustomer service and community engagementInformation and digital literacyLibrary collections and resourcesInformation searching and retrievalSupporting library programs and activitiesWorkplace administrationProfessional communicationWorking effectively within a public library environment
You will also complete a nationally recognised Certificate IV in Library and Information Services as part of the two‐year traineeship.
What We're Looking For
We're looking for someone who:
Has a genuine interest in libraries, books, information services and supporting the communityEnjoys helping and interacting with people from a diverse range of backgroundsHas good communication and customer service skillsIs friendly,



approachable and willing to learnIs organised and able to work as part of a teamHas a willingness to work across different library locationsHas a current driver's licence and reliable access to transportIs committed to completing the full two‐year traineeshipIs committed to completing the required online study and coursework throughout the traineeshipIs reliable, punctual and takes pride in their workIs comfortable using computers and learning new digital systems
What You'll Get
This is more than just a job, it's an opportunity to start your career in the library and information services sector while gaining valuable experience within a local government environment.
You will receive:
A nationally recognised Certificate IV in Library and Information ServicesPaid employment while completing your qualificationPractical, hands‐on experience across multiple Campbelltown City Council library locationsExposure to a wide range of library services and community programsSupport from experienced library professionalsThe opportunity to develop valuable customer service, administration and digital skillsA robust foundation for a future career in libraries, information services or local government
The Commitment
This is a two‐year traineeship that combines paid employment with completion of a Certificate IV in Library and Information Services.
To be successful in the role, you will need to be committed to completing the full two‐year traineeship and qualification, including online study, assessments and coursework alongside your work commitments.
You'll receive ongoing support throughout your traineeship from your My Gateway Field Rep and the experienced Library teams at Campbelltown City Council.
They'll be there to help you develop your skills, settle into the workplace and stay on track with your training and qualification.
Good organisation, reliability and a willingness to learn and stay on top of your studies will be important to your success throughout the traineeship.
Ready to Start Your Library Career?
If you have a genuine interest in libraries, enjoy helping people and are looking for an opportunity to start your career while gaining a nationally recognised qualification, we'd love to hear from you.
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📌 Library And Information Services Traineeship (Sydney)
🏢 My Gateway
📍 Sydney