Job Description
n
The
Channel Business Manager
is responsible for driving sales growth, profitability, and customer engagement across assigned sales channels within the Australian aftermarket business. These channels will include (
Construction/Mining/Rail/Marine/Agriculture
channel ) but not be limited to.
n
This position is accountable for managing specific customer channels nationally, developing strategic relationships, identifying growth opportunities, and ensuring the successful execution of sales initiatives across the DRiV portfolio.
n
The role acts as the key point of contact between DRiV and channel partners, delivering exceptional customer service while supporting the achievement of company sales objectives.
n
Please note that the anticipated start date for this position is
January ****
. We welcome applications from candidates who are available to commence at that time or are planning their next career move in advance.
Key Responsibilities n
n
Develop and execute channel-specific sales plans aligned with business objectives.
n
Build and maintain strong relationships with key decision-makers within assigned customer channels.
n
Identify opportunities to increase market share, product penetration, and revenue growth.
n
Conduct regular business reviews with customers and present performance outcomes.
n
Negotiate commercial agreements, promotional programs, and customer initiatives within delegated authority.
n
Achieve monthly, quarterly, and annual sales targets.
n
Drive growth across the Monroe, Walker, Champion, Rancho and other DRiV product portfolios.
n




Identify and convert new business opportunities within assigned channels.
n
Monitor sales trends and develop strategies to address gaps or maximise opportunities.
n
Support the launch of new products and programs into the market.
n
Customer Relationship Management n
n
Act as the primary contact for assigned channel customers.
n
Resolve customer issues and concerns in a qualified and timely manner.
n
Collaborate with customer service, supply chain, marketing, and technical teams to deliver customer solutions.
n
Maintain regular customer contact through face-to-face meetings, virtual meetings, and business reviews.
n
Business Planning & Analysis n
n
Analyse sales data, customer performance, market trends, and competitor activity.
n
Develop recommendations to improve sales performance and customer profitability.
n
Prepare forecasts, reports, and presentations for management and customers.
n
Maintain accurate customer records and activity within company systems.
n
Cross Functional Collaboration n
n
Work closely with Marketing to develop channel promotions and campaigns.
n
Partner with Supply Chain and Operations to ensure customer requirements are met.
n
Support inventory planning and forecasting activities.
n




Assist with training and product education programs for customers.
n
Compliance & Safety n
n
Adhere to all company policies, procedures, and ethical standards.
n
Comply with all workplace health and safety requirements.
n
Complete required company training and development activities.
n
Ensure compliance with customer agreements and company commercial policies.
n
Qualifications (Education/ Experience/ Key Competencies) n
n
Proven sales experience within automotive aftermarket, automotive parts, industrial, manufacturing, or related industries.
n
Strong commercial and negotiation skills.
n
Ability to analyse sales data and identify growth opportunities.
n
Excellent communication and relationship-building skills.
n
Strong planning, organisation, and time management capabilities.
n
Ability to work independently while contributing to a broader sales team.
n
Proficiency in Microsoft Office and CRM systems.
n
Preferred n
n
Experience managing national accounts or customer channels.
n
Experience working with wholesalers, distributors, retail groups, or trade channels.
n
Knowledge of suspension, braking, filtration, ignition, emission, or ride control products
.
n
Additional Advantage n
n
Automotive Knowledge and experience
n
Others (optional – if applicable e.g. travel frequency) n
n
Regular interstate travel will be required to support customer engagement, business reviews, industry events, and channel development activities.
n
n
#J-*****-Ljbffr

📌 Channel Business Manager (South Australia)
🏢 DRiV
📍 South Australia