Southeast Appliance Service is seeking a reliable Administration Officer to join our small, busy team on the Sunshine Coast.
This role is the first point of contact for our customers and is central to keeping service bookings running smoothly.
The position mainly involves coordinating customer service bookings and processing customer enquiries by phone and email, along with day-to-day data processing and office administration.Key responsibilitiesAnswer incoming phone calls and provide professional, helpful customer serviceReceive, process and respond to customer emails and enquiries in a timely mannerCoordinate and schedule customer service bookings and technician appointmentsEnter and maintain job, customer and booking information accurately (data processing)Follow up bookings, confirm appointments and keep customers informedProvide general administrative support to the office and technicians as requiredAbout youClear,



confident communicator on the phone and in writingWell organised, with solid attention to detail and the ability to juggle bookings and enquiriesComfortable with computers - email, data entry and Microsoft Office (Word/Excel/Outlook)Previous customer service, reception or administration experience is highly regardedExperience with job management or booking software (e.g. Simpro) is an advantage, but training can be providedReliable, professional and able to work well as part of a small teamBased on the Sunshine Coast and available to work from our Warana officeThe positionThe position will be Part Time Casual, at first but could become full time / part time with flexible hours if required, for the right applicant, School leavers or those looking for a traineeship are welcome to apply.
#J-*****-Ljbffr

📌 Administration Officer (Queensland)
🏢 Southeast Appliance Service
📍 Queensland