Essential Network Solutions – Burleigh Heads QLDJoin a team where your organisation skills make a real difference.Essential Network Solutions (ENS) provides electricity metering and connection services across Queensland and New South Wales.
We're looking for a reliable and organised Administration Assistant to join our fun, supportive team and help keep our scheduling operations running smoothly.
The role provides administrative and customer support to our Scheduling team and plays an important part in keeping daily operations running efficiently.This is a varied role suited to someone who enjoys administration, customer service and working in a fast-paced environment where no two days are the same.About the RoleAs part of our Administration team, you'll work closely with schedulers, technicians and customers to ensure jobs are communicated, tracked and completed efficiently.
You'll manage customer enquiries, coordinate follow-up activities and support the day-to-day administration functions that keep our field teams operating successfully.Key ResponsibilitiesManage customer emails, calls and general enquiriesMonitor and maintain shared inboxesAssist with scheduling and job administration activitiesCoordinate customer communications,
confirmations and reschedulesFollow up outstanding information and job requirementsMaintain accurate records and data entrySupport technicians and scheduling staff throughout the dayAssist with a range of administrative tasks across the businessAbout YouYou'll be someone who is:Highly organised and detail-orientedConfident communicating with customers by phone and emailComfortable managing multiple priorities simultaneouslyProficient in Microsoft Outlook, Word and ExcelReliable, proactive and eager to learnAble to work both independently and as part of a teamExperienced in administration, scheduling or customer service (preferred)The successful candidate will have strong communication skills, excellent attention to detail and the ability to manage a busy workload while maintaining a positive and professional approach.Why Join ENS?
At ENS, we work hard, support each other and have a positive laugh along the way.
You'll be joining a friendly, down-to-earth team where people genuinely enjoy coming to work, help each other out, and celebrate wins together.
We're looking for someone who will be a great fit for the team as well as the role.We offer:Full-time permanent positionCompetitive salary packageFun, friendly and supportive team environmentWork with a close-knit team that genuinely enjoys what they doModern office based in Burleigh HeadsStable business with long-term career opportunitiesVariety, autonomy and responsibility every dayOngoing training and support
#J-*****-Ljbffr