Job Description
Dee Wardrop Speech Pathology Services – Northcote VIC
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Do you enjoy creating a warm, welcoming environment and thrive in a busy, supportive workplace? We are seeking a front of house receptionist to join our admin team and provide our new clients with compassionate, high-level customer care.
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If you love being part of a team, and are organised, efficient and take pride in making every client feel comfortable and valued, this could be the role for you!
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About Us
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Dee Wardrop Speech Pathology (DWSP) is a well-established and highly regarded private therapy practice supporting children, adults and families since ****. We are seeking a friendly, organised and proactive full-time Receptionist to join our welcoming administration team. The role is based across our Northcote and Coburg clinics.
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This is a varied and people-focused role, ideal for someone who enjoys working in a busy healthcare environment and being the first point of contact for clients and families.
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About the Role
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As a key member of our front-of-house team, your responsibilities will include:
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Welcoming clients and families with warmth and professionalism
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Answering phones and responding to enquiries
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Scheduling and managing appointments for clinicians
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Processing payments and maintaining accurate client records
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Liaising with clinicians and supporting daily clinic operations
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General administrative duties to ensure smooth practice flow
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Full time position, including fortnightly evening or Saturday on a rotating roster
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This role is based across our Northcote and Coburg locations, so flexibility to work at both sites is essential.
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About You
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We are looking for someone who:
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Has excellent communication and interpersonal skills
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Is highly organised with solid attention to detail
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Can multitask and remain calm in a busy environment
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Enjoys working as part of a collaborative team
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Demonstrates a positive, friendly and professional attitude
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Is tech savvy and comfortable using different email and customer management software systems
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Has previous reception, administration or customer service experience (healthcare experience highly regarded but not essential)
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Why Join Us?
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Supportive, friendly and inclusive team culture
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Well-established practice with a strong reputation
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Variety in your working week
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Opportunity to make a real difference to children and families
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Ongoing training and support
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Convenient inner-north Melbourne locations (well located to coffee and public transport)
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Applications
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Applications close Wednesday 14 October 5pm.
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Interviews may be offered as applications are received.
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For queries regarding the position, please contact Danielle (Practice Manager) on *********

📌 Reception & Customer Service (Melbourne)
🏢 Dee Wardrop Speech Pathology Services
📍 Melbourne