XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services companyXPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.We have 120+technocrats in Australia working at our clientlocations.XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.We have served100+ clients globally, fulfilling their onsite-offshoreneeds.Must Have Skills: Providing Level 2/3 support across servers, M365, Azure, AWS, networking.Supporting complex real-timemonitoring environments.Part of end-to-end IT supportteam which also managed projectsActive Directory, MicrosoftSCCM, MS Office, Odoo, SAP, BMC Remedy, QuickBooks, MSProjets, Service NowNice to Have Skills:Life cycle of Incidentsassociated with EUC equipment and EUC software, and provide break/fixsupport, advice, and assistance to Authorized Users.Incident handling (P1/P2issues)



and Proxy clustering and Slow browsing issues, URL filtering (block/allowwebsites)Coordinate with Customers'vendors for provision of end-user support (e.g., Hardware Vendor techniciansfor warranty repair/replacementReplace equipment and/orsoftware in order to conduct a repair, support the Authorized User by copyingdata, performing backups and restoring data and backups to the replacementEUC deviceOperational support forcertified Network Printers / Scanners / MFPs / Plotters / Label Printers /Tag Printers using proxy networkLoading/Reloading of PCs withCustomer standard image for deployment.operational support fordisaster recovery and BCP emergency response activities in the event ofemergency situations and annual testing requirements at local sites
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📌 Euc Engineer (Sydney)
🏢 XPT Software
📍 Sydney