Job Description
Outbound Call
Representative/Call
Out Agent
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About the role
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We are looking for a reliable and confident Outbound Call Representative to support a range of businesses and services. This role involves making outbound calls, managing follow-ups, and communicating clearly and professionally across different campaigns. The successful candidate will be comfortable switching between services and staying organised in a varied, fast-paced setting.
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Key responsibilities
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Make outbound calls on behalf of multiple businesses and services
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Communicate clearly, professionally, and confidently with clients
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Follow call guidelines while adapting messaging as required
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Manage call schedules, follow-ups, and notes accurately
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Maintain organised records of call outcomes
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Work towards agreed call and performance targets
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Requirements
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Minimum 2–3 years experience in outbound calling, customer service, or sales roles
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Excellent verbal communication and listening skills
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Strong organisational and time-management abilities
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Ability to manage multiple services and priorities
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Professional phone manner and positive attitude
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Experience using CRM systems or call tracking tools
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Outbound Call
Representative/Call
Out Agent Melbourne, VIC, AU