Job Description
Customer Service & Online Orders Coordinator
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We are looking for an experienced, organised and reliable Customer Service person to join our team.
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Key responsibilities
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Manage customer orders through our online ordering portal
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Provide excellent customer service via phone, email and online enquiries
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Coordinate and organise deliveries, including hospital contracts
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Liaise with customers and delivery drivers to ensure orders are delivered on time
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Assist with end-of-month stock-takes and inventory reconciliation
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Enter, update and analyse information using Excel and Spreadsheet
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Prepare basic reports and assist with stock and order reporting
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Identify discrepancies between stock records and physical stock and help resolve them
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About you
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Good Excel and spreadsheet skills
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Strong organisational and time management skills
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Excellent attention to detail and accuracy
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Reliable, skilled and able to work independently
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Experience with hospital contracts, logistics or stock control is highly regarded
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Customer Service & Operations Coordinator
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Brookvale, Sydney NSW
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Your application will include the following questions:
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Which of the following statements best describes your right to work in Australia?
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What's your expected annual base salary?
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How many years' experience do you have as an Order Coordinator?
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How much notice are you required to give your current employer?
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📌 Customer Service & Online Orders Coordinator (Victoria)
🏢 Nipro Australia
📍 Victoria