SHINNA TOUR PTY.LTD is a well-established company located in Cairns.
We specialise in providing high-quality sightseeing, cultural, educational and guided tour experiences for domestic and international visitors.
Our services include organised day tours, sightseeing tours, regional excursions and customised tour experiences.We are seeking an experienced Tour Guide whois reliable, professional, friendly and customer-focused.
The successful candidate will have strong communication and interpersonal skills, the ability to work independently and as part of a team, and a genuine commitment to providing safe, informative and enjoyable experiences for our guests.Salary Range: $75,000 - $85,000 per annum (plus superannuation)What we offerFull-time permanent positionSupportive and professional team environmentExcellent work-life balanceCompetitive salary based on skills and experienceOpportunity to work with domestic and international visitorsOpportunity to conduct a variety of sightseeing, cultural and educational toursProfessional development and ongoing training opportunitiesThe RolesKey responsibilities will include, but are not limited to:Meeting and greeting visitors and providing a professional and welcoming introduction to the tourPlanning, organising and conducting sightseeing, educational, cultural and regional toursEscorting visitors throughout tours and ensuring activities follow the planned itineraryProviding informative commentary and explaining the history, culture,



features and significance of local attractions and points of interestAnswering visitor questions and providing accurate information about destinations, attractions and tour activitiesPlanning and rearranging tour schedules and itineraries when requiredCoordinating transportation arrangements and arranging entry to attractions and places of interestMaintaining attendance records, booking information and other relevant tour documentationMonitoring visitor safety and providing clear instructions and assistance throughout toursProviding high-quality customer service and handling visitor enquiries or concerns in a professional mannerThe position RequiresThe successful candidate will have a proven track record of success within a similar role or work environment.Relevant qualification such as AQF Certificate II or III in Tourism, Travel, Hospitality or a related field, or relevant industry experienceProven experience working as a Tour Guide, Tour Escort, Tour Leader or in a similar roleExperience planning, organising and conducting guided toursGood knowledge of local attractions, destinations, history, culture and points of interestExcellent verbal communication and presentation skillsStrong customer service and interpersonal skillsAbility to provide clear, informative and engaging commentaryAbility to manage tour schedules, itineraries and visitor groupsReliable, punctual and able to work independently and as part of a teamCurrent Australian Driver's Licence preferred, where driving duties are requiredThe candidate must have strong communication skills, excellent attention to detail, a qualified presentation, and a reliable work ethic.
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📌 Experienced Tour Guide (Queensland)
🏢 Shine Tour
📍 Queensland